Last Updated: Mar 10, 2017 Views: 729

Australian universities have reported possible issues when accessing online library resources via the NBN SkyMuster satellite service.  Library clients have reported web pages that are 'gibberish' or blank.  NBN Co have been notified and have advised that impacted clients should report the issue to their ISP for troubleshooting.

If you do experience this issue we advise that a temporary solution is to access our resources via a CQUniversity Anydesk Connection. Instructions for accessing Anydesk can be found on the Student Portal or Staffnet. Please contact TASAC if this does not solve your access issues.

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FAQs button Search the Library's FAQs to find answers to the most popular questions asked by students.
Learn to search button Learn the skills you need to find and use the best sources of information for your assessment items.
Submit a request button Log an IT or Library request with our online service desk. A reference number will be sent to your student email account.You can use this service for both general queries and for those requiring specialist assistance.


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This service is available to all undergraduates, post-graduates and higher degree research students.

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University Research and Information Skills 



The Library's Moodle site will help you develop the skills you need to become successful at finding the best information for your assessment items.

All Undergraduate students are automatically enrolled in this course. Look for it in your Moodle course list or you can use the link above.