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The Library offers  'Ask a Librarian' online drop-in sessions at 11.00am -12.00pm and 2.00pm-3.00pm (QLD time) from Monday to Friday and one to one 'Ask a Librarian' sessions twice a day. You can join these sessions via Zoom.

  1. Go to the Library home page and click on the Need Help? tile.
  2. Under Ask a Librarian, click on Online individual and drop-in help sessions 
  3. Select your client type and then select a category under What would you like to talk about? e.g. Library – Endnote help.
  4. You will then see a calendar displaying dates and time that are available for bookings or drop ins.
  5. Select your preferred timeslot and click on View Appointment
  6. Select Book and receive a confirmation email containing the Zoom link 
  7. OR select Click here to join the Ask a Librarian zoom to join the drop in session

Alternatively you can contact a librarian by


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1300 666 620
International callers: +61 7 4930 9090
Monday - Friday, 7.30am to 6pm  (AEST)